Services

We all know how frustrating it can be when something goes wrong and you don’t know who to call. Although we at Telecom Geeks are not capable of supporting all phone systems, our talented technicians will try our best to help you to the best of their abilities. Please do not hesitate to call us to see if we can help you.

Telecom Geeks offers services and support to a variety of customers including those using the following systems:

  • IP PBX customers Panasonic Phone System customers
  • Any Asterisk-based PBX

If you have an IP PBX, Panasonic or Asterisk-based PBX, we offer the following support plans for your system.

This agreement provides the most comprehensive method for assistance, maintenance and support for the software and associated equipment.

Highlights of the scope of the agreement include:

  • Customized service times to meet the specific needs of your business
  • Unlimited support calls with guaranteed response via email, telephone, or online
  • Daily off-site configuration backup
  • Perpetual warranty on equipment and software
  • Software upgrades, feature enhancements and fixes

 

Trouble Ticket System:  Ticket System